FREAQUENTLY ASKED QUESTIONS

FAQs About Restorative Shampoo

1. How often should I use Restorative Shampoo?

A: This formula is gentle enough to use everyday, however if you wash only a few times a week this shampoo is cleansing enough to do the job. Since it is gentle and does not dry the hair out you can use it twice to make sure the hair
is free of build up.

2. Can this product be used on color treated hair?

A: Absolutely, the ph of this shampoo helps keep hair color shiny and will keep the color from fading.

3. Will Restorative Shampoo help densify the hair?

A: The plant extracts that are in the shampoo help rid the scalp of DHT and other hair growth inhibitors so hair will feel more dense and look healthier while using it.

4. How long will it take to see results?

A: Using the whole restorative system allows for best results between 3 and 6 months however results from this well formulated shampoo is immediate.

5. What is restorative shampoo, and how does it differ from regular shampoo?

A: Restorative shampoo is specially formulated to repair and nourish damaged hair. It typically contains ingredients like proteins and hydrating agents, offering enhanced benefits compared to regular shampoo.

6. Will restorative shampoo make my hair oily?

A: Our Restorative shampoos are often balanced to provide hydration without causing excessive oiliness. Follow the recommended usage and adjust based on your hair type.

7. Are these shampoos suitable for all hair types?

A: Yes, Our restorative shampoos are formulated for various hair types. However, individual results may vary, so consider your specific hair concerns.

8. Can I use a regular conditioner with restorative shampoo?

A: While it's generally fine, for optimal results, consider using our matching restorative conditioner to enhance the benefits and maintain a consistent hair care routine.

9. Will restorative shampoo help with hair growth?

A: While it primarily focuses on repairing and nourishing existing hair, a healthier scalp and strands can create a more favorable environment for potential growth.

FAQs About Restorative Conditioner

1. How often should I use the restorative conditioner?

A: Every time you shampoo.

2. Can I use this conditioner in different ways?

A: The restorative conditioner is excellent as a daily shampoo but if you need more hydration you can add it a little extra and leave it on like a masque.

3. What makes this conditioner different than other brands?

A: Since the formulation has two different ingredients to help static and frizz it is an excellent conditioner to use before events and styling. Control without making the hair limp.

4. How did the signature scent come to be?

A: Living in Ojai there are two amazing scents we get for a very short time. Orange blossoms and night blooming cactus flowers. At L’Ouest we tried to capture these to honor our beautiful town.

5. What is the primary purpose of a restorative conditioner?

A: A restorative conditioner is crafted to repair, nourish, and enhance the overall health of your hair. It addresses issues like damage, dryness, and brittleness, promoting softer, shinier, and more manageable locks.

6. Is this conditioner suitable for color-treated hair?

A: Absolutely! Our restorative conditioner is formulated to be gentle and safe for color-treated hair. It helps maintain vibrancy and protects against damage, ensuring your color lasts longer.

7. Can I use the restorative conditioner on all hair types?

A: Yes, our conditioner is suitable for all hair types. Whether you have straight, curly, wavy, or coily hair, the restorative formula adapts to provide the nourishment needed for healthier locks.

8. Does this conditioner contain any harmful ingredients?

A: No, our restorative conditioner is free from harmful ingredients such as sulfates, parabens, and phthalates. We prioritize using quality, natural ingredients that promote hair health without compromising safety.

9. How long should I leave the restorative conditioner on my hair?

A: For best results, leave the restorative conditioner on your hair for 3-5 minutes. This allows the nourishing ingredients to penetrate the hair shaft, providing deep hydration and repair.

10. Can I use other styling products after using the restorative conditioner?

A: Yes, you can use your regular styling products after using the restorative conditioner. It provides a great foundation for styling while maintaining the health and vibrancy of your hair.

11. Can I use this conditioner if I have a sensitive scalp?

A: Yes, the restorative conditioner is gentle and suitable for those with sensitive scalps. It includes soothing ingredients to provide comfort while addressing hair concerns.

12. Is the restorative conditioner tested on animals?

A: No, we do not conduct animal testing. Our products are cruelty-free and made with a commitment to ethical practices.

FAQs About Leave-In Conditioner

1. Can I use the leave-in treatment on dry hair?

A: Absolutely, this cream refreshes locks and smooths unmanageable hair. Add a little to the ends and mid shaft to recreate the preferred style.

2. Can this be used with other products?

A: Yes, because of the small molecular weight of the ingredients the cream does not interfere with other products.

3. Does the scent overwhelm the hair?

A: No, the scent is very light and blends well with other perfumes and lotions.

4. What does sunflower seed oil do for hair stands?

A: Sunflower seed oil has oleic acid which makes hair more pliable and less likely to break.

5. What is the main purpose of a leave-in conditioner?

A: A leave-in conditioner is designed to provide ongoing hydration, nourishment, and protection to the hair without requiring rinsing. It helps combat dryness, frizz, and promotes manageabilit

6. How often should I use the leave-in conditioner?

A: Use the leave-in conditioner after every wash for optimal results. It can also be applied on non-wash days to refresh and maintain moisture. Adjust frequency based on your hair's needs.

7. Can I use the leave-in conditioner on both wet and dry hair?

A: Yes, the leave-in conditioner can be applied to both wet and dry hair. For best results, apply to damp hair after wash

8. Is the leave-in conditioner suitable for all hair types?

A: Absolutely! Our leave-in conditioner is formulated to suit all hair types, including straight, curly, wavy, and coily. It adapts to provide the necessary hydration and care for your specific hair type.

9. Can I use other styling products along with the leave-in conditioner?

A: Yes, you can use other styling products in conjunction with the leave-in conditioner. It provides a great base for styling and works well with various hair care products.

10. Does the leave-in conditioner weigh down the hair or make it greasy?

A: No, our leave-in conditioner is lightweight and non-greasy. It absorbs quickly into the hair, providing moisture and nourishment without leaving a heavy or oily residue.

11. Can I use the leave-in conditioner if my hair is color-treated?

A: Yes, our leave-in conditioner is safe for use on color-treated hair. It helps maintain color vibrancy and provides additional protection against damage.

12. How much leave-in conditioner should I use per application?

A: The amount depends on your hair length and thickness. Start with a small amount and increase if needed. A dime-sized to a quarter-sized amount is usually sufficient for most hair types.

13. Does the leave-in conditioner have a strong scent?

A: Our leave-in conditioner has a subtle and pleasant scent that is not overpowering. It provides a refreshing and enjoyable experience without being overwhelming.

14. Is the leave-in conditioner tested on animals?

A: No, we do not conduct animal testing. Our products are cruelty-free, and we are committed to ethical practices in the development of all our formulations.

FAQs About Scalp Treatment

1. What pollutants does the scalp treatment help remove?

A: This treatment cleans the scalp follicle and removes the build up of DHT. A hormone that can make hair weak and shorten the anagen phase of the hair cycle. It also removes dead skin cells and sebum.

2. What are the “plant-extracts” that are used in this formula that help block DHT?

A: Rosemary, saw palmetto and green tea are plant extracts that help block DHT.

3. Are there other ways to use this treatment?

A: Instead of using a dry shampoo that can block hair follicles, the scalp treatment from L’Ouest can be used in place of those traditional dry shampoos.

4. How do copper tripeptides help scalp wellness?

A: Copper tripeptides can increase blood flow. This peptide allows for more oxygen and nutrients to the follicles which will help stimulate new hair growth and extend the hair cycle.

5. What is a scalp treatment, and how does it differ from regular shampoo?

A: A scalp treatment is a specialized product designed to address specific scalp issues such as dryness, dandruff, or oiliness. Unlike regular shampoo, scalp treatments often contain targeted ingredients for enhanced scalp health.

6. How often should I use a scalp treatment?

A: Frequency depends on your scalp condition. For general maintenance, use 1-2 times a week.

7. Can I use a scalp treatment if I have color-treated hair?

A: Our scalp treatments are safe for color-treated hair.

8. Can scalp treatments help with hair growth?

A: Scalp treatments create a healthier environment for hair follicles, potentially supporting hair growth. While not a guaranteed solution for hair growth, they contribute to scalp health.

9. Can I use a scalp treatment on a sensitive scalp?

A: Yes, many scalp treatments are formulated for sensitive scalps.

10. Should I use a scalp treatment if my scalp is oily?

A: Absolutely! Our Scalp treatments often include ingredients to regulate oil production, helping to balance and refresh an oily scalp.

11. Can I use a scalp treatment daily?

A: Our Scalp treatments are gentle enough for daily use, it's advisable to start with 1-2 times a week and adjust based on your scalp's needs. Overuse may lead to dryness or irritation.

12. Can I use a scalp treatment with other hair care products?

A: Yes, scalp treatments can be integrated into your existing hair care routine. For optimal results, follow the product instructions and consider complementary products for overall hair health.

If you have any further questions or concerns regarding shipping, feel free to reach out to our customer service team for assistance.

SHIPPING

1: What are the shipping options available for orders within the USA?

A: We offer standard and expedited shipping options for orders within the USA. Standard shipping generally takes [X] days, while expedited shipping provides a faster delivery option.

2: How can I track my order?

A: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package through our website or the respective courier's tracking portal.

3: What is the estimated delivery time for standard shipping?

A: Standard shipping typically takes [X] business days for delivery within the USA. Please note that delivery times may vary based on your location.

4: Can I change my shipping address after placing an order?

A: We are unable to change the shipping address once an order is placed to ensure the security of your purchase. Please double-check your address during checkout to avoid any issues.

5: Do you offer free shipping within the USA?

A: Yes, we offer free standard shipping on orders over [specified amount] within the contiguous United States. Additional charges may apply for expedited shipping or orders to Alaska and Hawaii.

6: Are there any shipping delays or disruptions I should be aware of?

A: While we strive to ensure timely deliveries, external factors such as weather conditions or unforeseen circumstances may cause delays. We appreciate your understanding and patience in such situations.

7: Do you ship to P.O. boxes or APO/FPO addresses?

A: Yes, we do ship to P.O. boxes and APO/FPO addresses. Please ensure that the provided address is accurate and includes all necessary details for successful delivery.

8: What is the shipping cost for expedited shipping within the USA?

A: The cost for expedited shipping varies based on the weight of your order and your location. You can view the shipping cost during the checkout process before completing your purchase.

9: Can I request a specific delivery date for my order?

A: Unfortunately, we cannot guarantee specific delivery dates. Once your order is shipped, the estimated delivery window will be provided, and you can track its progress using the provided tracking number.

10: What should I do if my package is lost or damaged during shipping?

A: In the rare event of loss or damage, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.